Return Policy
elevantfinds: Return & Refund Policy
Thank you for shopping at elevantfinds! If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
You have the right to return products within 7 days from the date of receipt. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.
2. Items Not Eligible for Return
Certain items cannot be returned, including:
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Personalized or custom-made products.
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Gift cards.
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Sale or discounted items (unless defective).
3. Return Process
To initiate a return, please follow these steps:
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Contact us at Elevantefinds@gmail.com and provide your order number and the reason for the return.
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Once approved, you will receive detailed instructions on how to return the item.
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Ship the item back to the address provided in our response.
4. Refunds
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed using the original payment method within 7 business days.
5. Shipping Costs
Shipping costs for returns are your responsibility, unless the item is defective or was shipped incorrectly. In such cases, elevantfinds will cover the return shipping costs.
6. Exchanges
If you need to exchange an item for a different product, please contact us for instructions on how to proceed.
7. Contact
If you have any questions about our Return & Refund Policy, please contact us at Elevantefinds@gmail.com.
